Support System is a complete customer support and help desk platform designed to improve client communication, solve queries faster, and boost customer satisfaction. With live web chat, ticket management, and client desk features, it’s perfect for businesses that want to deliver real-time, 24/7 customer service.
Key Features:
💬 Live Web Chat – Communicate with visitors in real-time and convert them into customers
🎟 Ticket Help Desk – Manage customer queries efficiently with an organized ticketing system
👥 Client Desk Portal – Allow clients to track requests, download files, and manage services
📊 Analytics & Reports – Monitor support performance and agent productivity
📂 File Sharing – Send and receive documents securely within chats and tickets
🔔 Notifications – Email and push alerts for new messages or ticket updates
🌐 Multi-Language Support – Provide customer service in multiple languages
🔒 Secure & Reliable – SSL-ready with role-based access for staff and admins
Ideal for SaaS platforms, eCommerce stores, agencies, hosting companies, and service providers looking for a professional and centralized support system.
Published:
Aug 14, 2025 02:02 AM
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